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Service Order value Carrier Details
Fast 2 Day$0.00 - $99.99 $19.95 - 2 Working Days (tracked)
Delivery in 2 working days. Orders dispatched within one working day. Delivery tracking information available via DHL.  
In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. Orders will be dispatched within 1 working day and delivery will take place 2 working days after that. Orders are not able to be dispatched on public holidays.
$100.00+ $10.00 - 2 Working Days (tracked)
Delivery in 2 working days. Orders dispatched within one working day. Delivery tracking information available via DHL.  
In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. Orders will be dispatched within 1 working day and delivery will take place 2 working days after that. Orders are not able to be dispatched on public holidays.
Standard 3-5 Days$0.00 - $99.99 $9.95 - 3 - 5 Working Days (tracked)
Your order will be shipped within 1 business day . In our experience, you should receive the item at the latest within 3-5 business days.  
In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. Orders will be dispatched within 1 working day and delivery will typically take place 3-5 working days after that. Orders are not able to be dispatched on public holidays.
$100.00+ $4.95 - 3 - 5 Working Days (tracked)
Your order will be shipped within 1 business day . In our experience, you should receive the item at the latest within 3-5 business days.  
In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. Orders will be dispatched within 1 working day and delivery will typically take place 3-5 working days after that. Orders are not able to be dispatched on public holidays.
Standard$0.00 - $99.99 $4.95 - 8 - 15 Working Days
Your order will be shipped within 1 business day . In our experience, you should receive the item at the latest within 8-15 business days.  
In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. Orders will be dispatched within 1 working day and delivery will typically take place 8-15 working days after that. Orders are not able to be dispatched on public holidays.
$100.00+ FREE - 8 - 15 Working Days
Your order will be shipped within 1 business day . In our experience, you should receive the item at the latest within 8 - 15 business days.  
In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. Orders will be dispatched within 1 working day and delivery will typically take place 8 - 15 working days after that. Orders are not able to be dispatched on public holidays.
Please read our general delivery terms & conditions below.

General Delivery Information

  • All deliveries are subject to stock availability. In the event that a stock error occurs and we are unable to dispatch immediately we will email you to advise you of estimated dispatch dates.
  • We may dispatch some of your items separately.
  • Please note Standard and Free delivery services are NOT guaranteed delivery times - please be aware that delivery times may vary from the estimates given and may be longer than expected. If you require goods for a specific date, we strongly recommend you select a guaranteed delivery date service (such as Next Day or Premium)
  • In the event of a problem, for Standard deliveries we have to allow up to 10 working days for UK & Germany, 15 for most EU deliveries and 20-30 working days for other EU and Worldwide deliveries before we can consider a parcel to be missing and we can act upon it (see your country's quoted delivery timescales for details). Please be aware the maximum time limit for reporting missing items in the UK is 30 days, and 60 days outside of the UK. Any parcels reported later cannot be entertained.
  • Please note we cannot add additional delivery instructions to your parcel. We advise that you either leave a note on your door for your postman, or if you are not available at the time of delivery, the postman will leave a card for you to arrange collection or re-delivery from your local sorting office.