As the COVID-19 situation develops, we wanted to reach out to our customers. Our website is open 24/7 to shop online and our business is running.
We are still accepting & dispatching orders as usual!
We have a much reduced fulfilment crew who are working with the maximum possible social distancing, but UK Government policy is that online businesses should still operate and we are dispatching orders.
We are still aiming to get your order to you as quickly as possible and meet the delivery date given to you at the checkout, but you may experience some short delays from our couriers. Unfortunately at this time we can't guarantee any next day deliveries.
DPD - Delivering as usual, short delays may be expected
DHL Weltpaket - Delivering as usual, short delays may be expected
Royal Mail - Delivering as usual, short delays may be expected
Spring Global - Delivering as usual, short delays may be expected
We think it's best that you don't take items to the post office at the moment, so we have extended our returns policy! We will now allow up to 60 days (80 days outside of the UK) for you to return your items. We will only be accepting returns of unworn & unused or faulty items and we kindly ask that you allow us a little more time to process your returns.
The health and safety of our Move Dance team members is at the heart of our concerns. Our agents are now operating almost entirely remotely, and can respond to emails. This does mean that we are currently unavailable to reach by phone, but you can email us through our contact us form here.