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Información de envíos
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Maquillaje

Servicio Valor del pedido Transportista Información
Fast 2 Day$0.00 - $99.99 $19.95 - 2 Working Days (tracked)
Delivery in 2 working days. Orders dispatched within one working day. Delivery tracking information available via DHL.  
In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. Orders will be dispatched within 1 working day and delivery will take place 2 working days after that. Orders are not able to be dispatched on public holidays.
$100.00+ $10.00 - 2 Working Days (tracked)
Delivery in 2 working days. Orders dispatched within one working day. Delivery tracking information available via DHL.  
In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. Orders will be dispatched within 1 working day and delivery will take place 2 working days after that. Orders are not able to be dispatched on public holidays.
Standard 3-5 Days$0.00 - $99.99 $9.95 - 3 - 5 Working Days (tracked)
Your order will be shipped within 1 business day . In our experience, you should receive the item at the latest within 3-5 business days.  
In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. Orders will be dispatched within 1 working day and delivery will typically take place 3-5 working days after that. Orders are not able to be dispatched on public holidays. This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
$100.00+ $4.95 - 3 - 5 Working Days (tracked)
Your order will be shipped within 1 business day . In our experience, you should receive the item at the latest within 3-5 business days.  
In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. Orders will be dispatched within 1 working day and delivery will typically take place 3-5 working days after that. Orders are not able to be dispatched on public holidays. This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Standard$100.00+ FREE - 8 - 15 Working Days
Your order will be shipped within 1 business day . In our experience, you should receive the order within 8-15 business days.  
In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. Orders will be dispatched within 1 working day and delivery will typically take place 8 - 15 working days after that. Orders are not able to be dispatched on public holidays. This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 30 working days before we can classify a parcel as missing.
$0.00 - $99.99 $4.95 - 8 - 15 Working Days
Your order will be shipped within 1 business day . In our experience, you should receive the order within 8-15 business days.  
In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. Orders will be dispatched within 1 working day and delivery will typically take place 8-15 working days after that. Orders are not able to be dispatched on public holidays. This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 30 working days before we can classify a parcel as missing.
Por favor, lee nuestras condiciones generales de envío abajo.

Información general de envíos

  • Todos los envíos están sujetos a disponibilidad de existencias. Si hubiera un error de existencias y no pudiéramos enviar tu pedido inmediatamente te lo notificaremos por email para informarte de la fecha de entrega estimada.
  • Podríamos enviar algunos de tus artículos por separado.
  • Recuerda que los servicios de envío estándar y gratuito NO garantizan fechas de entrega. Los plazos de entrega podrían variar de las estimaciones y el plazo de espera podría ser mayor de lo anticipado. Si necesitas los artículos para una fecha en concreto te recomendamos que selecciones un servicio de envío con fecha de entrega garantizada (como el servicio de 24 h o el Premium).
  • Si hubiera algún problema, antes de considerar que un envío se ha perdido recuerda que los plazos de entrega para envíos estándar son hasta 10 días hábiles para UK y Alemania, 15 para la mayoría de países de la UE y 20-30 días hábiles para países del resto del mundo (consulta los plazos de entrega para tu país para más información). Recuerda que el plazo máximo para reclamar que un envío se ha perdido es de 30 días para UK y de 60 para el resto de países. Cualquier reclamación hecha fuera de estos plazos no será considerada.
  • Recuerda que no podemos añadir instrucciones adicionales de envío a tu paquete. Te aconsejamos que, o bien dejes una nota en tu puerta para el cartero o, si no estás en casa el día de la entrega, el cartero te dejará una notificación para que puedas ponerte en contacto con su oficina y organizar la recogida del paquete.
  • Por favor, asegúrate de introducir la dirección de envío correcta cuando hagas un pedido. Si un envío no llega debido a que la dirección de envío era incorrecta, podemos hacer una devolución del 50% del importe de los artículos 30 días después de haberlo despachado. Si el servicio postal nos devuelve el paquete devolveremos el otro 50%; si no nos lo devuelven, este importe no puede ser devuelto.